Privacy Policy
Getfit's privacy policy will help you understand how we use and protect your data. Getfit is committed to the privacy of your personal information. When you use our website, application, or service, this privacy policy applies to the collection, use, storage, processing, and disclosure of your information.
Personal Information Collection
To get health and nutrition services, you may provide us some information that identifies you or other users associated with your account.
We may collect the following information from you or other users associated with you, but this list is not exhaustive and other information may also be needed.
Client’s Information
Client’s name,
Date of birth/age,
Blood group, marital status,
Gender,
Address,
Phone/mobile Number,
Email,
Physical & health information (weight, height etc.)
Personal medical records and history,
Valid financial information when receiving services or making online payments,
User information provided during or after registration,
Internet protocol address, browser type, browser language, referring URL, file access, time, operating system, and information about your visits collected in our log files, including the pages you visit on our website or application and the time spent on those pages, and other statistics ("log data").,
Any other information provided by you will be referred to collectively as "personal information.
Doctor/Nutritionist information
Name of doctor/nutritionist,
Address,
Educational qualifications,
Experience information,
National identity, passport, bank information, mobile number, email, etc. (only internal employees will be able to see this information)
Sensitive information such as passwords (No one will be able to see).
How we Collect Personal Information
The methods by which we collect your personal information are mentioned below, but there may also be other methods besides these:
When you register on our website or application,
When you provide us your personal information,
When you receive the service/consultation provided by Getfit,
When you use our services via website or application,
Content that you have permitted us to access through your device (discussed below).,
Using cookies (discussed below),
Use of Personal Information
Your personal information may be used for the following purposes:
Effective service delivery;
To identify customer service related issues;
To develop and improve websites/applications & services;
To communicate with you via phone, SMS, email, or WhatsApp for announcements regarding various issues such as appointments, technical problems, payments, feedback, and other security-related information.;
To send promotional and advertising content from us via SMS, email, or third-party communication channels such as WhatsApp, Facebook, etc.;
To manage or uphold our responsibilities regarding any agreement with us;
To create your profile on the website or application;
To inform about court orders or legal procedures, to establish or enforce our legal rights, and to defend against legal claims.;
To take necessary steps under the law regarding investigation, illegal activities, fraud, breach of our terms of use, and violation of our agreement with you;
For academic study, clinical/health-related, statistical analysis or other research purposes;
Grant Permission
Once the app is downloaded and installed, you may be requested to grant certain specific permissions to the app to perform actions on your device. These permissions include:
Camera: For video consultations with doctors/nutritionists and taking pictures of your documents, we need camera permission.
Photos/Media/Files/Storage: Permission is required to easily upload/download photos/documents/files from your device storage;
Phone Number: Permission is required to call the customer support/care team;
Microphone: Permission is required to get audio consultation with doctors and nutritionists;
Use of cookies
We may store some data (which is not sensitive personal data or information) on your computer or device as temporary or permanent cookies. You can delete or block these cookies from your device. We do not control the use of cookies by third parties.
How we Protect your Information?
The security of your personal information is important to us. To ensure the safety of collected personal data (protected health information), we have adopted reasonable security measures. We do not grant permission to our employees, agents, or third-party service providers to access your personal information.
Change of Privacy Policy
We reserve the right to update (change, modify, add, and/or remove) this privacy policy at any time based on our own discretion. Stay connected with our website or app for any changes or additions to the privacy policy.
If you have any questions regarding our privacy policy, please contact us at [email protected] without any hesitation. Thank you very much for being with Getfit.
